Shipping policy

Shipping Policy

Standard Shipping (Australia Post)

• Cost: $10 flat rate within Australia.
• Free Shipping: Orders over $60 (after discounts) qualify for free standard shipping.
• Dispatch Time: Orders are typically dispatched within 2–4 business days.
• Delivery Time: Once dispatched, delivery within Australia usually takes 2–5 business days.

*Note: During peak periods or sales events, dispatch and delivery times may be extended.

Order Processing

We strive to process and dispatch your orders promptly. Most orders are dispatched within 2–4 business days. However, during high-demand periods, there may be slight delays.

Delivery Estimates

• Within the Same State: 2–4 business days
• Interstate: 3–6 business days

Please note that these are estimates and actual delivery times may vary based on location and external factors.

International Shipping

Currently, we do not offer international shipping. Our services are limited to Australian addresses.

Shipping Restrictions

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please contact our Customer Service team at ciejae.co@gmail.com.